TERMS & CONDITIONS

By booking online thru yelp ,  via phone or via text msg with Sam's Steam Inc, you've agreed to the terms and conditions of the booking prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions herein.

Booking Terms & Conditions

  • Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing.

  • Sam's Steam Inc will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with the technician.

  • Sam's Steam Inc will not accept any liability for any pre-existing condition of your vehicle.

  • All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes.

  • Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type.

  • Whilst every effort will be made to keep regular bookings to the same day and time each week, sometimes it may be necessary to make changes but we will endeavor to communicate the changes prior to arrival.

  • We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.

  • All orders placed require address, package, and vehicle condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of Sam's Steam Inc. Sam's Steam Inc reserves the right to refuse service to anyone.

  • Sam's Steam Inc will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered.

  • Any claims must be filed within 24 hours of the completion of the service by phone, email (info@samsteam.com), or submitting pictures to our email within 24 hours of the claim being made.